Privacy Policy raja777 – Data Protection & Your Personal Information

1. Introduction – Why Privacy Matters to raja777

At raja777, we understand that your trust is not something to be taken lightly. When you register and use our platform, you entrust us with highly personal information – from your identification details to your financial data. We take that responsibility very seriously.

This Privacy Policy was written not merely to satisfy legal requirements, but because we believe you deserve to know exactly how your information is used. No complicated legal language, no deliberately obscure terms. We aim to explain everything in the clearest and most straightforward way possible.

Raja777 complies with Malaysia's Personal Data Protection Act 2010 (PDPA) and relevant international data protection standards. Every data collection and usage process is carried out in accordance with the principles set out in that Act.

2. Types of Information We Collect

Raja777 collects information necessary to operate the platform securely and provide the best experience to every member. The following are the main categories of information we collect:

We may also receive information about you from third-party sources such as identity verification service providers, financial institutions for payment verification, and fraud prevention agencies — all to ensure platform security and protect all members.

3. How We Use Your Information

Every piece of information we collect has a clear and lawful purpose. raja777 uses your data for the following purposes:

• Account management: Create, maintain, and protect your account at raja777.
• Transaction processing: Process deposits, withdrawals, and all financial activity related to your account.
• Identity Verification (KYC): Verify your identity as part of anti-money laundering legal compliance requirements.
• Platform security: Detect and prevent fraudulent activity, hacking, and unauthorised use of the platform.
• Customer support: Enables our team to assist you more effectively when you contact us.
• Service communications: Send important notifications relating to your account, security, and policy changes.
• Product improvement: Analyse usage patterns to improve platform features and user experience.
• Legal compliance: Fulfil reporting and compliance obligations to relevant authorities.

4. Information Sharing with Third Parties

Raja777 does not sell, rent, or commercialize your personal information to any third party. However, there are limited situations where we may need to share your information, and this is done solely for legitimate operational needs:

• Payment service providers: To securely process your deposits and withdrawals. They receive only the information required to complete the transaction.
• Identity verification service providers: To carry out the KYC process as required by law.
• Platform technology providers: Companies that help operate raja777's technical infrastructure, subject to strict data protection agreements.
• Statutory authority: When required by law or a valid court order, including for financial crime prevention purposes.
• Law enforcement: When required to investigate or prevent fraud, money laundering, or other illegal activities.

In all cases of information sharing, we ensure that recipients are bound by confidentiality obligations equivalent to our own data protection standards. Cross-border data sharing is only carried out when adequate safeguards are in place to keep your data secure.

5. Data Protection Security Measures

Raja777 continuously invests in security infrastructure to ensure your data is protected at all times. The technical and organizational measures we implement include:

While we take all reasonable steps to protect your data, no system can be guaranteed 100% secure. You also play an important role in protecting your account by using a strong password, not sharing your login credentials, and promptly reporting any suspicious activity to us.

6. Cookies & Tracking Technologies

Raja777 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our platform.

Types of cookies we use:

• Essential Cookies: Required for core platform functions such as login, secure sessions, and basic settings. These cookies cannot be disabled.
• Preference Cookies: Remember your settings such as language preference and display preferences to provide a more personalised experience.
• Analytics Cookies: Helps us understand how members use the platform so we can continuously improve the user experience. This data is collected in aggregate and does not identify individuals.
• Security Cookies: Helps detect suspicious activity and protect your account from unauthorised access.

You can manage cookie settings through your web browser; however, please note that disabling certain cookies may affect platform functionality. Third-party cookies are only permitted from service providers who have signed a data protection agreement with raja777.

7. Your Rights Regarding Personal Data

As a raja777 member and data subject under Malaysia's PDPA, you have the following rights regarding your personal information:

• Right to Access: You have the right to request a copy of the personal data we hold about you. We will provide it within 21 business days from the date your request is received.
• Right to Rectification: If any information we hold about you is inaccurate or incomplete, you have the right to request that it be corrected or updated.
• Right to Erasure ("Right to be Forgotten"): You may request the deletion of your personal data, subject to legal requirements and compliance obligations that may prevent full deletion in certain cases.
• Right to Restrict Processing: In certain circumstances, you have the right to request that we restrict how we process your data while a dispute is being resolved.
• Right to Data Portability: You have the right to receive your personal data in a structured, machine-readable format for transfer to another service provider.
• Right to Object: You have the right to object to the processing of your data for specific purposes such as direct marketing.
• Right to Withdraw Consent: Where processing is based on your consent, you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

To exercise any of these rights, please contact the raja777 customer support team via live chat available 24/7 within the platform.

8. Identity Verification (KYC) & Compliance

As a responsibly operated platform, raja777 is legally required to implement Know Your Customer (KYC) procedures to comply with anti-money laundering (AML) regulations and counter-terrorism financing (CFT) requirements.

The KYC process at raja777 involves collecting and verifying identity documents such as MyKad or passport, bank statements, and in certain cases, proof of source of funds. All KYC documents:

• Stored in encryption-protected systems and accessible only by authorized compliance teams.
• Will not be shared with any third party except to authorities as required by law.
• Retained for the period prescribed by law (typically 7 years) for record-keeping and audit purposes.
• Protected from unauthorized access through strict access controls and continuous monitoring systems.

Failure to complete the KYC process when requested may result in withdrawal activity being suspended until verification is successfully completed. This is to protect your own security and ensure the platform remains free from illegal activity.

9. Data Retention Period & Deletion

Raja777 retains your personal data only for as long as necessary to fulfil the original purpose of collection or to comply with applicable legal obligations. Our general data retention policy is as follows:

• Active account data: Retained for as long as your account is active and for a reasonable period following account closure.
• Financial transaction records: Retained for a minimum of 7 years in accordance with financial and tax legal requirements.
• KYC documents: Retained for 7 years after the business relationship ends, in accordance with AML legal requirements.
• Security logs: Retained for 12 months for security investigation purposes if required.
• Marketing data: Deleted within 30 days after you withdraw consent to receive marketing communications.

When your data is no longer needed and there is no legal obligation to retain it, we will securely delete it using methods that ensure it cannot be recovered.

10. Privacy Policy Amendments

Raja777 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, new legal requirements, or technological developments. Any amendments will be communicated via:

• A notice displayed prominently on the platform's home page before amendments take effect.
• Email notification to all registered members at least 14 days before material amendments take effect.
• The most recent update date displayed at the top of this document.

Continued use of the platform after the effective date of any amendments constitutes acceptance of the revised Privacy Policy. If you do not agree with the amendments, you have the right to close your account before they take effect.

For any questions, concerns, or complaints regarding your privacy and data protection at raja777, please contact our customer support team available 24 hours a day via live chat within the platform.